quality assurance process | silvex employee in shop

May 5, 2021

Quality can be subjective and open to interpretation. However, for a surface finishing company like Silvex, the goal is to achieve quality that is defined and replicable time and time again. According to ISO:9001:2015 quality is defined as the “degree to which a set of inherent characteristics of an object fulfills requirements.” Having a streamlined quality assurance process is essential for the success of a company.

Silvex’s Quality Assurance Process

At Silvex, we are an AS9100D-registered and NADCAP-certified company. These qualifications are crucial to a successful quality control process. Having this process in place allows companies to commit to being reliable, productive and highly skilled in their services. When each person within the company understands the important role their position plays, it heightens the overall quality of services provided. Below, we highlight some of the advantages of working with companies who have a quality assurance process in place.

Comprehensive Process Testing

All finishing processes should include comprehensive training and testing to guarantee they meet stringent specifications and guidelines. The finishing processes Silvex offers are a direct result of continuous internal evaluation combined with response to market trends in the industries we serve.

Innovative Technology

New technologies are constantly evolving across every major industry. The strategic use of innovative surface finishing technology allows us to complete projects with fewer errors and on an efficient deadline.

Working with customers on the latest technologies available for their industry standards starts in the early stages of product development and continues through to the end of production. In addition to ongoing research and involvement in the latest surface finishing technology, Silvex has also invested in state-of-the-art equipment that can help us provide better services to our customers. This equipment includes automatic blasting machines, light booths, rectifiers, a new x-ray fluorescence, parts washers, and emergency backups for important equipment parts.

Advanced Training Procedures

Regardless of how advanced the latest technology may be, it’s nothing without a skilled, well-trained team. Surface finishing is an industry that depends on individuals to deliver the highest quality results.

At Silvex, our greatest strength is our employees, which is why we prioritize their advancement and wellbeing. Many of our employees have been with Silvex for more than 20 years, and our technical staff alone has over 100 years of combined industry experience. With our quality assurance process, all Silvex employees understand the significance of their role in our company and that they are imperative to helping our customers achieve their project goals.

Continuous Improvement

Organizational process improvement is a fundamental part of our methodology at Silvex. We strive to grow as a business in every aspect, from innovative technology to providing high quality yet affordable finishing solutions.

Our 40,000 square foot facility was designed for environmental compliance, safety and process efficiency to continuously provide the best finishing services at the best prices. Not only has this led us to receive accolades in various publications throughout the metal finishing industry, it has also increased our production capacity while reducing environmental impact. This philosophy of continuous growth and company improvement is how we have created a strong team of hard working employees and a wide network of loyal customers.

Contact the Experts at Silvex Inc.

Silvex is a New England-based surface finishing company that has been servicing leading manufacturers from all over the US for more than 50 years. We offer a wide variety of finishes processed to ISO 9001:2015, NADCAP, AS91000D and numerous other company standards, serving industries including defense, aerospace, firearms, power generation and medical. To learn more about how we can help you, please contact us today.